Three Steps to a Great Computer Repair Company
In the past ten years, a computer has evolved from something that was considered a "nice to have" item to something that is now considered a "must have to function" item. When a computer gets a virus or stops working altogether, it becomes almost impossible to function. When a catastrophic computer related event happens, the first reaction is to call every computer repair technician within a fifty mile radius and hire whichever one can fix the problem the fastest. However, it is probably not in your best interest to hire the "fastest guy" without knowing a little more about what he does. Hiring an unqualified individual can cause more problems that you started with and, ultimately, end up costing you more time and money than you can handle.
The list below offers pointers on what to look for so that you know you are hiring a reliable computer repair service:
- One of the most important things you can look for in a computer repair company is if they warranty their work or not. You never want to deal with a company that does not offer a warranty. If a company does not warranty their work and they end up breaking your computer worse than it already is, or if their repairs don't hold up, you will end up spending even more money and time to fix the computer again. Industry standards for warranties is at least six months. Additionally, a reputable repair company will replace anything they damage during the repair free of charge.
- While looking for a decent computer repair company, inquire about any certifications their repair staff may hold from various computer manufacturers. Most brands of computers offer certification programs for each type of technology that they make. Be sure to look for a tech that is certified to repair your make, model and brand of computer. For example, just because a tech is certified to repair a Dell laptop, it doesn't mean that they are certified to repair a Dell desktop.
- Perhaps one of the most overlooked items you should use to qualify a computer repair company is reviews. Before even calling the company, read reviews from past companies. This will help you get a feel for how honest and fair the company is and how good their work is.